Anneke's Privacy Policy
- We collect personal information such as name, email address, and payment details to provide our health and wellness technology services.
- We use cookies and similar technologies to enhance your experience on our website and personalize content for you.
- Your information is securely stored and only accessible to authorized personnel who need it to perform their duties.
- We may share your information with trusted third parties for purposes such as processing payments or providing technical support.
- You have the right to request access to, correction, or deletion of your personal information held by Anneke, LLC.
- We may use your data for marketing purposes, but you have the option to opt out of receiving promotional communications at any time.
- We are committed to protecting your privacy and keeping your information confidential. If you have any questions or concerns about our privacy policy, please contact us.
In conclusion, at Anneke, LLC, we take the privacy and security of your information seriously. If you have any questions regarding our privacy policy or how we handle your data, please do not hesitate to reach out to us. Thank you for trusting us with your health and wellness needs.
Anneke's Fulfillment Policy
Introduction
Welcome to Anneke LLC! By placing an order through our website, annekehealthyliving.com, you agree to the terms outlined in this policy. This policy ensures both parties understand and consent to the arrangement, providing a clear framework for our service expectations.
1. General
We strive to maintain accurate stock levels on our website; however, discrepancies may occasionally occur. If we cannot fulfill all items in your order due to a stock shortage, we will ship the available items and contact you to either wait for restocking or process a refund.
2. Shipping Costs
Shipping costs are calculated at checkout based on weight, destination, and delivery service. These costs are paid at the time of purchase. International customers are responsible for any import fees or taxes incurred.
3. Refunds and Returns
Anneke, LLC offers a 30-day return policy. If you are dissatisfied with your purchase, you may initiate a return or request a refund by contacting us at [email protected]. Specific products may have different policies or requirements associated with them, which will be clearly stated on the product page.
4. Delivery Terms
• 4.1 Dispatch Time: Orders are generally dispatched within 2 business days. Our warehouse operates Monday through Friday, except during public holidays.
• 4.2 Change of Delivery Address: Changes to your delivery address are possible before your order has been dispatched by contacting [email protected].
• 4.3 Out of Stock Items: If an item is out of stock, we will hold your order until we can fulfill it completely, unless you request otherwise.
• 4.4 Delivery Times: Estimated delivery times are 5-7 days after dispatch. Delivery times may vary based on carrier efficiency and your location.
5. Tracking Notifications
You will receive a tracking link via email once your order has been dispatched, allowing you to follow its progress.
6. Parcels Damaged in Transit
If your parcel is damaged upon arrival, please reject it if possible and contact us at [email protected]. If the package was delivered without your presence and is damaged, please contact us immediately for a resolution.
7. Duties & Taxes
• Sales tax is included in the item price as displayed at checkout.
• For international orders, Anneke LLC is not responsible for customs or import duties which must be paid by the customer.
8. Cancellations
You can cancel your order any time before it has been dispatched. If the order has already been shipped, please refer to our returns policy for your options.
9. Insurance
All parcels are insured against loss and damage up to the value declared by the courier.
10. Customer Service
For all inquiries, please contact our customer service team at [email protected]. We are dedicated to ensuring your complete satisfaction with our services.